{"id":5709,"date":"2024-08-26T12:28:19","date_gmt":"2024-08-26T12:28:19","guid":{"rendered":"https:\/\/palofficial.com\/?page_id=5709"},"modified":"2026-09-09T08:14:58","modified_gmt":"2026-09-09T08:14:58","slug":"return-exchange","status":"publish","type":"page","link":"https:\/\/palofficial.com\/vi\/return-exchange\/","title":{"rendered":"Return &amp; Exchange"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5709\" class=\"elementor elementor-5709\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcb6806 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"dcb6806\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c5ef0d elementor-widget elementor-widget-html\" data-id=\"4c5ef0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- PAL Returns: replace the entire content of ONE Elementor HTML widget with this file. -->\r\n<section class=\"pal-returns-policy\" aria-label=\"Peace and Love \u2014 Returns \/ \u0110\u1ed5i tr\u1ea3\">\r\n<div class=\"pal-returns-policy__container\">\r\n<input class=\"pal-returns-policy__language-input\" type=\"radio\" name=\"pal-returns-language\" id=\"pal-returns-lang-en\" value=\"en\" aria-label=\"English\" aria-controls=\"pal-returns-panel-en\" checked>\r\n<input class=\"pal-returns-policy__language-input\" type=\"radio\" name=\"pal-returns-language\" id=\"pal-returns-lang-vi\" value=\"vi\" aria-label=\"Ti\u1ebfng Vi\u1ec7t\" aria-controls=\"pal-returns-panel-vi\">\r\n<div class=\"pal-returns-policy__languages\">\r\n<label class=\"pal-returns-policy__language-label\" for=\"pal-returns-lang-en\" lang=\"en\">English<\/label>\r\n<label class=\"pal-returns-policy__language-label\" for=\"pal-returns-lang-vi\" lang=\"vi\">Ti\u1ebfng Vi\u1ec7t<\/label>\r\n<\/div>\r\n<div class=\"pal-returns-policy__language-panel\" id=\"pal-returns-panel-en\" lang=\"en\" role=\"region\" aria-labelledby=\"pal-returns-policy-title\">\r\n<header class=\"pal-returns-policy__header\">\r\n<h1 id=\"pal-returns-policy-title\">Returns &amp; Refunds Policy<\/h1>\r\n<p class=\"pal-returns-policy__updated\">Last Updated: <time datetime=\"2026-09-05\">September 5, 2026<\/time><\/p>\r\n<\/header>\r\n<div class=\"pal-returns-policy__intro\"><p>At Peace and Love, we want every customer to have a positive experience with our products. If you receive an incorrect, defective, or damaged item, please contact us and we will review your case.<\/p><\/div>\r\n<ol class=\"pal-returns-policy__sections\" role=\"list\">\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">01<\/span>\r\n<h2>Return Period<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>Return requests should generally be submitted within 7 days of delivery. Items must meet the return conditions described below.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">02<\/span>\r\n<h2>Return Conditions<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>To be eligible for a return, the item must be unused and unworn; unwashed; in its original condition; have its original tags attached where applicable; include the original packaging where reasonably possible; and not have been altered, modified, damaged, stained, or otherwise changed by the customer.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">03<\/span>\r\n<h2>Non-Returnable Items<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>Returns may not be accepted for items that have been worn or washed; items damaged through customer use; altered or modified items; items with missing tags or significant damage to original packaging; final-sale items identified as non-returnable; or items returned after the applicable return period.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">04<\/span>\r\n<h2>Wrong, Defective or Damaged Items<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>If you receive the wrong item, a manufacturing defect, or an item damaged during delivery, please contact us within 48 hours of delivery. Please provide your order number, photos of the item, photos of the packaging if applicable, and a description of the problem. Depending on the circumstances, we may offer a replacement, a partial or full refund, store credit, or another reasonable solution.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">05<\/span>\r\n<h2>Refunds<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>If your refund is approved, the refund will generally be issued to the original payment method. The time required for the refund to appear in your account depends on your bank or payment provider. Original shipping charges are generally non-refundable unless the return is due to an error or defect attributable to Peace and Love.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">06<\/span>\r\n<h2>Return Shipping Costs<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>For returns caused by customer preference, such as ordering the wrong size or changing your mind, the customer may be responsible for return shipping costs. For returns caused by an incorrect, defective, or damaged item sent by Peace and Love, we will review the case and determine the appropriate shipping solution.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">07<\/span>\r\n<h2>Unauthorized Returns<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>Please contact us before sending any product back. Items returned without prior approval may not be accepted or processed.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">08<\/span>\r\n<h2>International Returns<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>International customers are responsible for complying with applicable shipping and customs requirements when returning products. Any customs duties or other charges associated with an unauthorized or customer-requested international return may be the customer&#x27;s responsibility.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">09<\/span>\r\n<h2>Contact<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>To request a return or refund, please contact Peace and Love through the contact information provided on our website and include your order number.<\/p><\/div>\r\n<\/li>\r\n<\/ol>\r\n<\/div>\r\n<div class=\"pal-returns-policy__language-panel\" id=\"pal-returns-panel-vi\" lang=\"vi\" role=\"region\" aria-labelledby=\"pal-returns-policy-title-vi\">\r\n<header class=\"pal-returns-policy__header\">\r\n<h1 id=\"pal-returns-policy-title-vi\">Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 &amp; ho\u00e0n ti\u1ec1n<\/h1>\r\n<p class=\"pal-returns-policy__updated\">C\u1eadp nh\u1eadt l\u1ea7n cu\u1ed1i: <time datetime=\"2026-09-05\">05\/09\/2026<\/time><\/p>\r\n<\/header>\r\n<div class=\"pal-returns-policy__intro\"><p>T\u1ea1i Peace and Love, ch\u00fang t\u00f4i mong mu\u1ed1n m\u1ecdi kh\u00e1ch h\u00e0ng \u0111\u1ec1u c\u00f3 tr\u1ea3i nghi\u1ec7m t\u1ed1t v\u1edbi s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh.<\/p><\/div>\r\n<ol class=\"pal-returns-policy__sections\" role=\"list\">\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">01<\/span>\r\n<h2>Th\u1eddi h\u1ea1n y\u00eau c\u1ea7u tr\u1ea3 h\u00e0ng<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>Y\u00eau c\u1ea7u tr\u1ea3 h\u00e0ng c\u1ea7n \u0111\u01b0\u1ee3c g\u1eedi trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c giao.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">02<\/span>\r\n<h2>\u0110i\u1ec1u ki\u1ec7n tr\u1ea3 h\u00e0ng<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>S\u1ea3n ph\u1ea9m ph\u1ea3i ch\u01b0a qua s\u1eed d\u1ee5ng v\u00e0 ch\u01b0a m\u1eb7c; ch\u01b0a gi\u1eb7t; c\u00f2n nguy\u00ean t\u00ecnh tr\u1ea1ng ban \u0111\u1ea7u; c\u00f2n nguy\u00ean tem\/nh\u00e3n s\u1ea3n ph\u1ea9m n\u1ebfu c\u00f3; c\u00f2n bao b\u00ec g\u1ed1c trong \u0111i\u1ec1u ki\u1ec7n h\u1ee3p l\u00fd; kh\u00f4ng b\u1ecb ch\u1ec9nh s\u1eeda, thay \u0111\u1ed5i, h\u01b0 h\u1ecfng ho\u1eb7c d\u00ednh b\u1ea9n do kh\u00e1ch h\u00e0ng g\u00e2y ra.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">03<\/span>\r\n<h2>C\u00e1c s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c tr\u1ea3 h\u00e0ng<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>C\u00f3 th\u1ec3 kh\u00f4ng ch\u1ea5p nh\u1eadn tr\u1ea3 h\u00e0ng \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m \u0111\u00e3 m\u1eb7c ho\u1eb7c gi\u1eb7t, h\u01b0 h\u1ecfng do kh\u00e1ch h\u00e0ng, \u0111\u00e3 ch\u1ec9nh s\u1eeda, m\u1ea5t tem\/nh\u00e3n, \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u Final Sale \u2013 Kh\u00f4ng \u0111\u01b0\u1ee3c tr\u1ea3 h\u00e0ng, ho\u1eb7c g\u1eedi tr\u1ea3 sau th\u1eddi h\u1ea1n quy \u0111\u1ecbnh.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">04<\/span>\r\n<h2>S\u1ea3n ph\u1ea9m sai, l\u1ed7i ho\u1eb7c h\u01b0 h\u1ecfng<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>N\u1ebfu nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m sai, s\u1ea3n ph\u1ea9m c\u00f3 l\u1ed7i s\u1ea3n xu\u1ea5t ho\u1eb7c s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n, vui l\u00f2ng li\u00ean h\u1ec7 trong v\u00f2ng 48 gi\u1edd k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng. Vui l\u00f2ng cung c\u1ea5p m\u00e3 \u0111\u01a1n h\u00e0ng, h\u00ecnh \u1ea3nh s\u1ea3n ph\u1ea9m, h\u00ecnh \u1ea3nh bao b\u00ec n\u1ebfu c\u1ea7n v\u00e0 m\u00f4 t\u1ea3 v\u1ea5n \u0111\u1ec1. T\u00f9y t\u1eebng tr\u01b0\u1eddng h\u1ee3p, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 cung c\u1ea5p s\u1ea3n ph\u1ea9m thay th\u1ebf, ho\u00e0n ti\u1ec1n m\u1ed9t ph\u1ea7n\/to\u00e0n b\u1ed9, t\u00edn d\u1ee5ng mua h\u00e0ng ho\u1eb7c gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p kh\u00e1c.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">05<\/span>\r\n<h2>Ho\u00e0n ti\u1ec1n<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>N\u1ebfu y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn, kho\u1ea3n ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n v\u1ec1 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ban \u0111\u1ea7u. Th\u1eddi gian ti\u1ec1n xu\u1ea5t hi\u1ec7n ph\u1ee5 thu\u1ed9c v\u00e0o ng\u00e2n h\u00e0ng ho\u1eb7c \u0111\u01a1n v\u1ecb thanh to\u00e1n. Ph\u00ed v\u1eadn chuy\u1ec3n ban \u0111\u1ea7u th\u01b0\u1eddng kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i, tr\u1eeb khi vi\u1ec7c tr\u1ea3 h\u00e0ng ph\u00e1t sinh do l\u1ed7i ho\u1eb7c khuy\u1ebft \u0111i\u1ec3m thu\u1ed9c v\u1ec1 Peace and Love.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">06<\/span>\r\n<h2>Ph\u00ed v\u1eadn chuy\u1ec3n khi tr\u1ea3 h\u00e0ng<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>N\u1ebfu vi\u1ec7c tr\u1ea3 h\u00e0ng xu\u1ea5t ph\u00e1t t\u1eeb nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0 ch\u1ecdn sai size ho\u1eb7c thay \u0111\u1ed5i \u00fd \u0111\u1ecbnh, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ph\u1ea3i ch\u1ecbu ph\u00ed v\u1eadn chuy\u1ec3n tr\u1ea3 h\u00e0ng. N\u1ebfu do Peace and Love g\u1eedi sai s\u1ea3n ph\u1ea9m ho\u1eb7c s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i\/h\u01b0 h\u1ecfng, ch\u00fang t\u00f4i s\u1ebd xem x\u00e9t v\u00e0 \u0111\u01b0a ra ph\u01b0\u01a1ng \u00e1n ph\u00f9 h\u1ee3p.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">07<\/span>\r\n<h2>Tr\u1ea3 h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>Vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i tr\u01b0\u1edbc khi g\u1eedi s\u1ea3n ph\u1ea9m v\u1ec1. S\u1ea3n ph\u1ea9m g\u1eedi tr\u1ea3 kh\u00f4ng c\u00f3 s\u1ef1 x\u00e1c nh\u1eadn tr\u01b0\u1edbc c\u00f3 th\u1ec3 kh\u00f4ng \u0111\u01b0\u1ee3c ti\u1ebfp nh\u1eadn ho\u1eb7c x\u1eed l\u00fd.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">08<\/span>\r\n<h2>Tr\u1ea3 h\u00e0ng qu\u1ed1c t\u1ebf<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>Kh\u00e1ch h\u00e0ng qu\u1ed1c t\u1ebf c\u00f3 tr\u00e1ch nhi\u1ec7m tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh v\u1ec1 v\u1eadn chuy\u1ec3n v\u00e0 h\u1ea3i quan khi g\u1eedi s\u1ea3n ph\u1ea9m tr\u1edf l\u1ea1i. C\u00e1c kho\u1ea3n thu\u1ebf ho\u1eb7c chi ph\u00ed ph\u00e1t sinh t\u1eeb vi\u1ec7c tr\u1ea3 h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t c\u00f3 th\u1ec3 do kh\u00e1ch h\u00e0ng ch\u1ecbu.<\/p><\/div>\r\n<\/li>\r\n<li class=\"pal-returns-policy__section\">\r\n<span class=\"pal-returns-policy__number\" aria-hidden=\"true\">09<\/span>\r\n<h2>Li\u00ean h\u1ec7<\/h2>\r\n<div class=\"pal-returns-policy__body\"><p>\u0110\u1ec3 y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 ho\u1eb7c ho\u00e0n ti\u1ec1n, vui l\u00f2ng li\u00ean h\u1ec7 Peace and Love v\u00e0 cung c\u1ea5p m\u00e3 \u0111\u01a1n h\u00e0ng.<\/p><\/div>\r\n<\/li>\r\n<\/ol>\r\n<\/div>\r\n<\/div>\r\n<\/section>\r\n<style>\r\n\/* PAL \u2014 Returns & Refunds Policy. Paste this entire file into one Elementor HTML widget. *\/\r\n.pal-returns-policy,\r\n.pal-returns-policy *,\r\n.pal-returns-policy *::before,\r\n.pal-returns-policy *::after {\r\n  box-sizing: border-box;\r\n}\r\n.pal-returns-policy {\r\n  --pal-returns-color: #111111;\r\n  --pal-returns-line: rgba(17, 17, 17, 0.18);\r\n  --pal-returns-font: \"Cabin\", \"Helvetica Neue\", Helvetica, Arial, sans-serif;\r\n  width: 100%;\r\n  margin: 0;\r\n  padding: 0;\r\n  color: var(--pal-returns-color);\r\n  background: transparent;\r\n  font-family: var(--pal-returns-font);\r\n  font-size: 14px;\r\n  font-weight: 400;\r\n  line-height: 1.7;\r\n  text-align: left;\r\n  overflow-wrap: break-word;\r\n  container: pal-returns \/ inline-size;\r\n}\r\n.pal-returns-policy__container {\r\n  width: min(100%, 1040px);\r\n  margin-inline: auto;\r\n  padding: 72px 40px 96px;\r\n}\r\n.pal-returns-policy__header {\r\n  margin: 0;\r\n  padding: 0 0 30px;\r\n  border-bottom: 1px solid var(--pal-returns-line);\r\n}\r\n.pal-returns-policy h1,\r\n.pal-returns-policy h2 {\r\n  margin: 0;\r\n  padding: 0;\r\n  color: inherit;\r\n  font-family: var(--pal-returns-font);\r\n  font-style: normal;\r\n  font-weight: 700;\r\n  text-transform: none;\r\n}\r\n.pal-returns-policy h1 {\r\n  font-size: 21px;\r\n  line-height: 1.2;\r\n  letter-spacing: -0.02em;\r\n}\r\n.pal-returns-policy h2 {\r\n  min-width: 0;\r\n  font-size: 15px;\r\n  line-height: 1.4;\r\n  letter-spacing: -0.01em;\r\n}\r\n.pal-returns-policy p {\r\n  margin: 0;\r\n  padding: 0;\r\n  color: inherit;\r\n  font-family: inherit;\r\n  font-size: inherit;\r\n  font-weight: 400;\r\n  line-height: inherit;\r\n  letter-spacing: -0.005em;\r\n}\r\n.pal-returns-policy p + p { margin-top: 14px; }\r\n.pal-returns-policy .pal-returns-policy__updated {\r\n  margin-top: 12px;\r\n  font-size: 12px;\r\n  line-height: 1.5;\r\n  letter-spacing: 0;\r\n}\r\n.pal-returns-policy__intro {\r\n  max-width: 72ch;\r\n  padding: 30px 0 36px;\r\n}\r\n.pal-returns-policy .pal-returns-policy__sections {\r\n  margin: 0;\r\n  padding: 0;\r\n  list-style: none;\r\n}\r\n.pal-returns-policy .pal-returns-policy__section {\r\n  display: grid;\r\n  grid-template-columns: 28px minmax(0, 1fr);\r\n  column-gap: 20px;\r\n  row-gap: 14px;\r\n  align-items: baseline;\r\n  margin: 0;\r\n  padding: 32px 0 34px;\r\n  border-top: 1px solid var(--pal-returns-line);\r\n}\r\n.pal-returns-policy__number {\r\n  grid-column: 1;\r\n  grid-row: 1;\r\n  font-size: 12px;\r\n  font-weight: 400;\r\n  line-height: 1.4;\r\n  font-variant-numeric: tabular-nums;\r\n}\r\n.pal-returns-policy__section h2 {\r\n  display: block;\r\n  grid-column: 2;\r\n  grid-row: 1;\r\n}\r\n.pal-returns-policy__body {\r\n  grid-column: 2;\r\n  min-width: 0;\r\n  max-width: 72ch;\r\n  margin: 0;\r\n}\r\n@container pal-returns (max-width: 760px) {\r\n  .pal-returns-policy__container { padding: 58px 28px 76px; }\r\n  .pal-returns-policy h1 { font-size: 19px; }\r\n  .pal-returns-policy__header { padding-bottom: 28px; }\r\n  .pal-returns-policy__intro { padding: 26px 0 30px; }\r\n  .pal-returns-policy .pal-returns-policy__section { padding: 28px 0 30px; }\r\n  .pal-returns-policy__intro,\r\n  .pal-returns-policy__body { font-size: 13px; }\r\n}\r\n@container pal-returns (max-width: 520px) {\r\n  .pal-returns-policy__container { padding: 48px 20px 64px; }\r\n  .pal-returns-policy h1 { font-size: 18px; }\r\n  .pal-returns-policy h2 { font-size: 14px; }\r\n  .pal-returns-policy__header { padding-bottom: 24px; }\r\n  .pal-returns-policy .pal-returns-policy__updated { font-size: 11px; }\r\n  .pal-returns-policy__intro { padding: 24px 0 28px; }\r\n  .pal-returns-policy .pal-returns-policy__section { padding-block: 25px 27px; grid-template-columns: 22px minmax(0, 1fr); column-gap: 12px; row-gap: 12px; }\r\n}\r\n@supports not (container-type: inline-size) {\r\n  @media (max-width: 767px) {\r\n    .pal-returns-policy__container { padding: 48px 20px 64px; }\r\n    .pal-returns-policy h1 { font-size: 18px; }\r\n    .pal-returns-policy h2 { font-size: 14px; }\r\n    .pal-returns-policy .pal-returns-policy__section { padding: 25px 0 27px; grid-template-columns: 22px minmax(0, 1fr); column-gap: 12px; row-gap: 12px; }\r\n    .pal-returns-policy__intro,\r\n    .pal-returns-policy__body { font-size: 13px; }\r\n  }\r\n}\r\n\r\n\/* Native language selector: works without JavaScript in Elementor. *\/\r\n.pal-returns-policy .pal-returns-policy__language-input {\r\n  position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px;\r\n  overflow: hidden; clip: rect(0, 0, 0, 0); clip-path: inset(50%);\r\n  white-space: nowrap; border: 0;\r\n}\r\n.pal-returns-policy__languages { display: flex; gap: 24px; margin: 0 0 28px; }\r\n.pal-returns-policy .pal-returns-policy__language-label {\r\n  display: inline-flex; align-items: center; min-height: 44px;\r\n  margin: 0; padding: 0; border: 0; border-bottom: 1px solid transparent;\r\n  background: transparent; color: inherit; font: inherit; font-size: 11px;\r\n  font-weight: 400; line-height: 1.4; letter-spacing: .06em;\r\n  text-transform: uppercase; cursor: pointer; opacity: .55;\r\n}\r\n.pal-returns-policy .pal-returns-policy__language-label:hover { opacity: 1; }\r\n.pal-returns-policy__language-panel { display: none; }\r\n.pal-returns-policy__language-input[value=\"en\"]:checked ~ .pal-returns-policy__language-panel[lang=\"en\"],\r\n.pal-returns-policy__language-input[value=\"vi\"]:checked ~ .pal-returns-policy__language-panel[lang=\"vi\"] { display: block; }\r\n.pal-returns-policy__language-input[value=\"en\"]:checked ~ .pal-returns-policy__languages label[for=\"pal-returns-lang-en\"],\r\n.pal-returns-policy__language-input[value=\"vi\"]:checked ~ .pal-returns-policy__languages label[for=\"pal-returns-lang-vi\"] { opacity: 1; border-bottom-color: currentColor; }\r\n.pal-returns-policy__language-input[value=\"en\"]:focus-visible ~ .pal-returns-policy__languages label[for=\"pal-returns-lang-en\"],\r\n.pal-returns-policy__language-input[value=\"vi\"]:focus-visible ~ .pal-returns-policy__languages label[for=\"pal-returns-lang-vi\"] { outline: 1px solid currentColor; outline-offset: 4px; }\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>English Ti\u1ebfng Vi\u1ec7t Returns &amp; Refunds Policy Last Updated: September 5, 2026 At Peace and Love, we want every customer to have a positive experience with our products. If you receive an incorrect, defective, or damaged item, please contact us and we will review your case. 01 Return Period Return requests should generally be submitted within 7 days of delivery. Items must meet the return conditions described below. 02 Return Conditions To be eligible for a return, the item must be unused and unworn; unwashed; in its original condition; have its original tags attached where applicable; include the original packaging where reasonably possible; and not have been altered, modified, damaged, stained, or otherwise changed by the customer. 03 Non-Returnable Items Returns may not be accepted for items that have been worn or washed; items damaged through customer use; altered or modified items; items with missing tags or significant damage to original packaging; final-sale items identified as non-returnable; or items returned after the applicable return period. 04 Wrong, Defective or Damaged Items If you receive the wrong item, a manufacturing defect, or an item damaged during delivery, please contact us within 48 hours of delivery. Please provide your order number, photos of the item, photos of the packaging if applicable, and a description of the problem. Depending on the circumstances, we may offer a replacement, a partial or full refund, store credit, or another reasonable solution. 05 Refunds If your refund is approved, the refund will generally be issued to the original payment method. The time required for the refund to appear in your account depends on your bank or payment provider. Original shipping charges are generally non-refundable unless the return is due to an error or defect attributable to Peace and Love. 06 Return Shipping Costs For returns caused by customer preference, such as ordering the wrong size or changing your mind, the customer may be responsible for return shipping costs. For returns caused by an incorrect, defective, or damaged item sent by Peace and Love, we will review the case and determine the appropriate shipping solution. 07 Unauthorized Returns Please contact us before sending any product back. Items returned without prior approval may not be accepted or processed. 08 International Returns International customers are responsible for complying with applicable shipping and customs requirements when returning products. Any customs duties or other charges associated with an unauthorized or customer-requested international return may be the customer&#x27;s responsibility. 09 Contact To request a return or refund, please contact Peace and Love through the contact information provided on our website and include your order number. Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 &amp; ho\u00e0n ti\u1ec1n C\u1eadp nh\u1eadt l\u1ea7n cu\u1ed1i: 05\/09\/2026 T\u1ea1i Peace and Love, ch\u00fang t\u00f4i mong mu\u1ed1n m\u1ecdi kh\u00e1ch h\u00e0ng \u0111\u1ec1u c\u00f3 tr\u1ea3i nghi\u1ec7m t\u1ed1t v\u1edbi s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh. 01 Th\u1eddi h\u1ea1n y\u00eau c\u1ea7u tr\u1ea3 h\u00e0ng Y\u00eau c\u1ea7u tr\u1ea3 h\u00e0ng c\u1ea7n \u0111\u01b0\u1ee3c g\u1eedi trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c giao. 02 \u0110i\u1ec1u ki\u1ec7n tr\u1ea3 h\u00e0ng S\u1ea3n ph\u1ea9m ph\u1ea3i ch\u01b0a qua s\u1eed d\u1ee5ng v\u00e0 ch\u01b0a m\u1eb7c; ch\u01b0a gi\u1eb7t; c\u00f2n nguy\u00ean t\u00ecnh tr\u1ea1ng ban \u0111\u1ea7u; c\u00f2n nguy\u00ean tem\/nh\u00e3n s\u1ea3n ph\u1ea9m n\u1ebfu c\u00f3; c\u00f2n bao b\u00ec g\u1ed1c trong \u0111i\u1ec1u ki\u1ec7n h\u1ee3p l\u00fd; kh\u00f4ng b\u1ecb ch\u1ec9nh s\u1eeda, thay \u0111\u1ed5i, h\u01b0 h\u1ecfng ho\u1eb7c d\u00ednh b\u1ea9n do kh\u00e1ch h\u00e0ng g\u00e2y ra. 03 C\u00e1c s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c tr\u1ea3 h\u00e0ng C\u00f3 th\u1ec3 kh\u00f4ng ch\u1ea5p nh\u1eadn tr\u1ea3 h\u00e0ng \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m \u0111\u00e3 m\u1eb7c ho\u1eb7c gi\u1eb7t, h\u01b0 h\u1ecfng do kh\u00e1ch h\u00e0ng, \u0111\u00e3 ch\u1ec9nh s\u1eeda, m\u1ea5t tem\/nh\u00e3n, \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u Final Sale \u2013 Kh\u00f4ng \u0111\u01b0\u1ee3c tr\u1ea3 h\u00e0ng, ho\u1eb7c g\u1eedi tr\u1ea3 sau th\u1eddi h\u1ea1n quy \u0111\u1ecbnh. 04 S\u1ea3n ph\u1ea9m sai, l\u1ed7i ho\u1eb7c h\u01b0 h\u1ecfng N\u1ebfu nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m sai, s\u1ea3n ph\u1ea9m c\u00f3 l\u1ed7i s\u1ea3n xu\u1ea5t ho\u1eb7c s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n, vui l\u00f2ng li\u00ean h\u1ec7 trong v\u00f2ng 48 gi\u1edd k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng. Vui l\u00f2ng cung c\u1ea5p m\u00e3 \u0111\u01a1n h\u00e0ng, h\u00ecnh \u1ea3nh s\u1ea3n ph\u1ea9m, h\u00ecnh \u1ea3nh bao b\u00ec n\u1ebfu c\u1ea7n v\u00e0 m\u00f4 t\u1ea3 v\u1ea5n \u0111\u1ec1. T\u00f9y t\u1eebng tr\u01b0\u1eddng h\u1ee3p, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 cung c\u1ea5p s\u1ea3n ph\u1ea9m thay th\u1ebf, ho\u00e0n ti\u1ec1n m\u1ed9t ph\u1ea7n\/to\u00e0n b\u1ed9, t\u00edn d\u1ee5ng mua h\u00e0ng ho\u1eb7c gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p kh\u00e1c. 05 Ho\u00e0n ti\u1ec1n N\u1ebfu y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn, kho\u1ea3n ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n v\u1ec1 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ban \u0111\u1ea7u. Th\u1eddi gian ti\u1ec1n xu\u1ea5t hi\u1ec7n ph\u1ee5 thu\u1ed9c v\u00e0o ng\u00e2n h\u00e0ng ho\u1eb7c \u0111\u01a1n v\u1ecb thanh to\u00e1n. Ph\u00ed v\u1eadn chuy\u1ec3n ban \u0111\u1ea7u th\u01b0\u1eddng kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i, tr\u1eeb khi vi\u1ec7c tr\u1ea3 h\u00e0ng ph\u00e1t sinh do l\u1ed7i ho\u1eb7c khuy\u1ebft \u0111i\u1ec3m thu\u1ed9c v\u1ec1 Peace and Love. 06 Ph\u00ed v\u1eadn chuy\u1ec3n khi tr\u1ea3 h\u00e0ng N\u1ebfu vi\u1ec7c tr\u1ea3 h\u00e0ng xu\u1ea5t ph\u00e1t t\u1eeb nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0 ch\u1ecdn sai size ho\u1eb7c thay \u0111\u1ed5i \u00fd \u0111\u1ecbnh, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ph\u1ea3i ch\u1ecbu ph\u00ed v\u1eadn chuy\u1ec3n tr\u1ea3 h\u00e0ng. N\u1ebfu do Peace and Love g\u1eedi sai s\u1ea3n ph\u1ea9m ho\u1eb7c s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i\/h\u01b0 h\u1ecfng, ch\u00fang t\u00f4i s\u1ebd xem x\u00e9t v\u00e0 \u0111\u01b0a ra ph\u01b0\u01a1ng \u00e1n ph\u00f9 h\u1ee3p. 07 Tr\u1ea3 h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t Vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i tr\u01b0\u1edbc khi g\u1eedi s\u1ea3n ph\u1ea9m v\u1ec1. S\u1ea3n ph\u1ea9m g\u1eedi tr\u1ea3 kh\u00f4ng c\u00f3 s\u1ef1 x\u00e1c nh\u1eadn tr\u01b0\u1edbc c\u00f3 th\u1ec3 kh\u00f4ng \u0111\u01b0\u1ee3c ti\u1ebfp nh\u1eadn ho\u1eb7c x\u1eed l\u00fd. 08 Tr\u1ea3 h\u00e0ng qu\u1ed1c t\u1ebf Kh\u00e1ch h\u00e0ng qu\u1ed1c t\u1ebf c\u00f3 tr\u00e1ch nhi\u1ec7m tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh v\u1ec1 v\u1eadn chuy\u1ec3n v\u00e0 h\u1ea3i quan khi g\u1eedi s\u1ea3n ph\u1ea9m tr\u1edf l\u1ea1i. C\u00e1c kho\u1ea3n thu\u1ebf ho\u1eb7c chi ph\u00ed ph\u00e1t sinh t\u1eeb vi\u1ec7c tr\u1ea3 h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t c\u00f3 th\u1ec3 do kh\u00e1ch h\u00e0ng ch\u1ecbu. 09 Li\u00ean h\u1ec7 \u0110\u1ec3 y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 ho\u1eb7c ho\u00e0n ti\u1ec1n, vui l\u00f2ng li\u00ean h\u1ec7 Peace and Love v\u00e0 cung c\u1ea5p m\u00e3 \u0111\u01a1n h\u00e0ng.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5709","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/palofficial.com\/vi\/wp-json\/wp\/v2\/pages\/5709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/palofficial.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/palofficial.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/palofficial.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/palofficial.com\/vi\/wp-json\/wp\/v2\/comments?post=5709"}],"version-history":[{"count":16,"href":"https:\/\/palofficial.com\/vi\/wp-json\/wp\/v2\/pages\/5709\/revisions"}],"predecessor-version":[{"id":23398,"href":"https:\/\/palofficial.com\/vi\/wp-json\/wp\/v2\/pages\/5709\/revisions\/23398"}],"wp:attachment":[{"href":"https:\/\/palofficial.com\/vi\/wp-json\/wp\/v2\/media?parent=5709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}